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Award Winning 24/7 Support

We here at CS Casino continue to pride ourselves in consistently being awarded for offering the best customer service in the industry. Our highly trained and friendly team stands ready to help, 24 hours a day, 7 days a week.

Don't hesitate to choose from amongst any of the methods below to contact our Customer Care Team. We welcome all of your questions, comments or suggestions. Also be sure to consult our FAQ section for quick answers to frequently asked questions.

(*In an effort to better provide service, we kindly ask that you include your Account ID and Username when contacting us)

Email Support

Questions about downloading, installation, functioning of the software, your promotions, passwords, technical support, deposits, withdrawals, etc about PlayTech platform ...
Any comments or suggestions, you may have about our customer service or website.
Special help line for VIP Club members
All other issues

*IMPORTANT* -- Many internet mail providers use Email Filtering to prevent their end users from receiving unsolicited email. To ensure you receive all of our customer related emails, be sure to Safe List our addresses. For details visit: Safe Listing CS Casino.

Telephone Support

Customer Care and Support representatives are also available via the following numbers.

Players Help Support
(Available 24 / 7)

Questions concerning your PlayTech casino account, software, deposit, withdrawals etc

North American Toll Free

UK International Toll Free






North American Toll Free Fax

UK International Toll Free Fax






Live Chat

Live Chat will be temporarily unavailable as we are in the process of upgrading to a new system.

Rate our Customer Service

Our Customer Service Team continues to be recognized as the industry's best due in part to your suggestions and comments. We are continually looking for ways of improving our service offerings and therefore your input remains invaluable to us.

Please feel free to contact us with any complaints, comments, suggestions you may have regarding your customer service experience at


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